Grievance Redressal / Escalation Matrix
If you have a grievance, you can reach out to our support team for assistance.
| Designation | Contact Person | Address | Contact No. | Working Hours | |
|---|---|---|---|---|---|
| Customer Care | Apex Research | 58 PU-4, Scheme No. 54 Vijay Nagar Indore - 452010, MADHYA PRADESH | +91 7400546035 | support@apexresearch.com | Mon-Sat 09 AM – 05 PM |
| Head of Customer Care | Apex Research | 58 PU-4, Scheme No. 54 Vijay Nagar Indore - 452010, MADHYA PRADESH | +91 7400546035 | support@apexresearch.com | Mon-Sat 09 AM – 05 PM |
| Compliance Officer | Apex Research | 58 PU-4, Scheme No. 54 Vijay Nagar Indore - 452010, MADHYA PRADESH | +91 7400546035 | support@apexresearch.com | Mon-Sat 09 AM – 05 PM |
| Principal Officer | Apex Research | 58 PU-4, Scheme No. 54 Vijay Nagar Indore - 452010, MADHYA PRADESH | +91 7400546035 | support@apexresearch.com | Mon-Sat 09 AM – 05 PM |
The above details help complainants approach the Research Analyst before filing a complaint with SEBI. For more details, refer: BSE Circular Link
We aim to resolve all grievances within 21 working days from the date of receipt.
If your grievance remains unresolved, escalate it to SEBI’s SCORES (SEBI Complaints Redress System):
https://scores.sebi.gov.in
If still unsatisfied, you may escalate further via the Online Dispute Resolution (ODR) Portal:
https://smartodr.in
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